Some customer experience companies are run by bankers. Others are run by economists. The Realise Group is run by people who’ve spent their lives understanding customers. That experience counts for a lot. We understand what it’s like to be on the front line serving customers because we’ve been there. It makes a massive difference to the way we do things.
Katie Miles is a Managing Director who was once told, after completing a high school careers aptitude test, she’d make a great chimney sweep. Is an (unqualified) wine buff. Is a qualified shopaholic. Is known to spend many a night in with furry friend Ted (her dog). Has happily never perfected the shirshasana (yoga headstand).
Cecilie Munro is a Director with an eye for detail. Thinks spell check is an under-utilised resource. Has two cheeky children. Can change the oil on a car (but chooses not to). Lives to tell the tale of being bitten by a scorpion. Not known for her sporting prowess.
Rebecca Lockett is a Director who is frequently mistaken for Sandra Bullock. Is related to Jack Lockett, the oldest man in Australia who died at 110. Is training for the New York Marathon. Hides the latest Runners World magazine from her competitive husband. Likes to taste-test champagne.
Kate Gorman is a Business Development Manager who loves to talk. She is an only child. Wants to be a talk show host just like Oprah Winfrey (may explain the talking). Wishes the world would learn how to put a toilet roll on the right way. Has a huge crush on her two dogs Maggie and PJ.
Kaaran Clarke is an Account Manager who never says no to a chat. She loves to shop. Thinks the world of her twin girls (who also inherited a love to shop). Spends her free time running or sharing a drink with friends. Not known for her ability to do the two of these together.
Jason Cook is a Marketing Manager who has mastered the art of Body Attack at his local gym. Went to school with Kylie Minogue. Has no connection to the Captain James Cook, the British explorer. Shares the same birthday as his identical twin. Never says no to chocolate cake.
Alastair Farmer is an Account Manager who is mad about footy. He’s a regular at the gym (when he’s not watching footy). Is the connoisseur of parmas (when he’s not at the gym). Dreams about The Dees (when he’s not eating parmas). Loves the beach.
Thang Pham is an Insights Manager with taekwondo moves faster than a speeding bullet. He's an expert on hunting out Melbourne's best cheap eats and cooks from a jar/sachet when dining at home (may explain the cheap eat hunting). He has lived in 3 different countries, 4 different cities and has a passion for numbers.