Our background means we don't just give you data. We help you use the findings to enact change.
Welcome to The Realise Group quarterly newsletter.
What a busy couple of months it has been! It’s been a serious case of ‘out with the old and in with the new’ for both The Realise Group, with an exciting new reporting system, and for Field Agent, with a sleek new website and additional data collection and reporting features. We can't wait to share it with you.
We were honoured once again to be involved with two highly influential industry bodies; the ARA (Australian Retailers Association) Annual Awards as well as the AACS (Australasian Association of Convenience Stores) Annual Awards.
With increasingly busy times ahead as we plan for the coming festive trading season, we’re confident that we have what it takes to help you collect and deliver real information, that we can help you interpret your information and can also help you implement real changes in your business to keep it moving onward and upward.
Katie Miles, Director
Welcome to the thirteenth edition of Realise Quarterly News.
We have been busy on the tech-end of our business over the last few months, finalising work on changes to the client portal of our Field Agent site, and also a whole new reporting dashboard and dynamic reporting suite for our Mystery Shopping and Voice of the Customer programs. These changes will be rolled out to clients over the coming months. We know you love them.
Some (but not all!) of us were lucky enough to score an invitation to escape the Melbourne winter and present at a client conference in Fiji. Lucky for some!
As we roll into the new financial year, we hope you have got some room in your budgets to take advantage of some of the many new ways we are able to help you find out how your brand promise is being delivered in each store, get feedback from your customers and identify your biggest opportunities to maximise sales in this challenging economy.
Katie Miles, Managing Director
The Realise Group, established in 2000, provides customer experience measurement solutions throughout Australasia via it's Mystery Shopper & Mystery Shopping Programs and is a market leader in its field.
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