For more than a decade we’ve been developing mystery shopping and customer experience research programs designed to tell you exactly what delights and disappoints the people who give you their money. We’re an Australian company, and our systems, processes and programs have been developed in Australia for the Australian market. We’ve helped many of this country’s leading brands understand exactly what it is they’re delivering to their customers and how they can create a dialogue with them by giving their customers a voice. We’d love to help you listen to yours.
In addition to our customer experience research services we also specialise in the provision of outsourced customer service staffing solutions for the retail and shopping centre industries. If it's these services you are after please visit us at www.realisepeoplesolutions.com.au